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  • Microsoft Store Crashed and cannot force it to shutdown in task manager

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    Share With Friends (Updated 6-8-2010)
  • Article ID:
    7294
  • Date Created
    Wednesday, February 25, 2026
  • Last Updated
    Wednesday, February 25, 2026
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  • Short Desc

    Microsoft Store has crashed and cannot be forced closed through the task manager.
  • Article Details

    After opening the Microsoft Store app, it stops responding.
    You try to force-close it through Task Manager, but it doesn't work.
  • Recreate Issue

    Microsoft Store has crashed. Force-closing through Task Manager does not work.
  • Resolve Issue

    The following instructions are what I used to close the [Microsoft Store] app when it crashed.

    Open [Powershell]
    Copy and paste the following
     
    taskkill /im WinStore.App.exe /f

    Click the [Enter] key.
    You should get the following error.
     

    ERROR: The process "WinStore.App.exe" with PID 13956 could not be terminated.
    Reason: There is no running instance of the task.

    In the [Task Manager], you should see that the Microsoft Store App is no longer listed.
    However, the Microsoft Store app may still be running on your Desktop.

    Scroll down the list under [Background processes].
    You should see
     
    Application Framework Host = Not Responding

    Right-click and choose [End Task]
    This should close the Microsoft Store app.
    You may have to reboot your computer to relaunch the app.

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